The right of withdrawal can be exercised by the costumer within 14 days after reception and only if the item to return is intact, complete in all its parts and unused. Products must be returned in their original packaging. Calzificio Fap will refund the amount already paid within 20 days after return of the product.



Conditions below are only referring to purchases made by private customers.

The purchase of Products on the Site is only permitted for people who are 18 years old or over.

The supply and sale of Products on the Site  represent a distance sales contract regulated by D.LGS 6 September 2005 n.206 of Code of Consumption.

Below conditions regulates products sold by Calzificio Fap SPA.

The applicable General Conditions of sale are those in force at the sending date of a purchase order. The General Conditions of sale may be altered at any time. Any alterations and/or new conditions shall come into force from the moment of publication on the Site.

The costumer is invited  to read sales conditions carefully every time a purchase is realized.



The supplier of products  on the website is Calzificio Fap S.P.A via Don Primo Mazzolari, 9, 46040 Casaloldo (Mantova) – Italia VAT number 00136960200, Mantova’  business Register 00136960200 of 19/02/1996, registered at REA n.124046 of 04/01/1973 CC.I.AA. Mantova.

BELLISSIMA and ISSIMO are brand labels of Calzificio Fap SPA through which website’ products are commercialized.



Free shipping in Italy for orders over 50 euros.



  • Cash on delivery (allowed only in Italy) – with an additional cost of 6,00€
  • Credit card or prepaid card: Payment processed on the website using PAYPAL platform (
  • Bank Transfer:

Bank transfer should be processed through advance payment to:

As payment description, please state ORDER NUMBER REFERENCE and the NAME and SURNAME of the person that made the purchase. Bank transfer will need to be processed in advance. When the bank transfer is complete, the goods will be dispatched. If anticipated delivery is requested, the purchaser is invited to send the proof of payment released by the bank to the following email address or by fax 0039 0376 731112.

Bank to be used for advance payments through bank transfer:




IBAN: IT12A0306957571100000006602

Swift code: BCITITMM


Prices of the products:

Prices shown are comprehensive of VAT. Shipment costs and potential costs of “cash on delivery” can be found in the paragraph “Shipping”.

Prices shown are comprehensive of Italian VAT and do not include potential custom and/or taxes applied by foreign countries. These custom and/or taxes are exclusively applied by local governments of each country and the vendor (CALZIFICIO FAP) is not compelled to know them before the shipment of the goods.

Major costs due to custom and/or taxes applied in the country of residence of the purchaser are completely charged to the purchaser and cannot be refunded by the vendor (CALZIFICIO FAP SPA).


Delivery times:

At the time we hand over the package to the courier company, we will inform you sending a e-mail with the shipment advice in which can be found the expected delivery date and hour.

In the event of absence of the recipient  the courier drops an advice of the attempt of delivery with all necessary info to contact relevant person to re- arrange the delivery.

Delivery terms depend on the payment option chosen.

Orders paid through bank transfer will be dispatched when the actual amount will be credited on the account indicated on the section “Payment options – Bank Transfer”.

The purchaser is invited to contact CALZIFICIO FAP SPA in case of delivery delays and for any other issues occurred.

Product availability – orders acceptance

In case of impossibility – even temporary – to dispatch the order partially or totally, CALZIFICIO FAP SPA will contact the purchaser to decide upon new agreements; in this case the purchaser can still cancel the order partially or totally with the consequent refund of the potential amount already paid through credit card or bank transfer.

In the case of incomplete or incorrect personal data provided by the purchaser (so that the delivery of the goods is not possible) CALZIFICIO FAP SPA will contact the purchaser so as to agree place and time of delivery.

CALZIFICIO FAP SPA requests some personal data – such as email and telephone number in the interest of the purchaser in order to be able to contact him/her in case of necessity where orders details need to be re-defined, including partial or total cancellation of the order itself with the consequent refund of already paid amount.

For any other info or clarifications, please contact the company to the email  or by phone at 0039 037674679.


Products warranty

Calzificio Fap Spa guarantees that each product is free from manufacturing defects.

In the event of defects on products bought, the customer can exercise the right of withdrawal within 14 days from the receipt of the goods. The customer can also request further information, any complaints or anything considered appropriate to the above postcode and email address or via fax.

The company Calzificio Fap Spa, which is present with Bellissima and Issimo brands into ecommerce platform, declares that personal data, obtained through the new users registration form or through any other way, are authorized to be used by the company according to the Italian Legislative Decree n°675/96.

As underlined on forms, filling in the new users registration form with personal data and sending this to the company, authorize the handling of them by Calzificio Fap Spa.


Right of Withdrawal for private costumers

The right of withdrawal is in customer’s favor and represents the possibility to withdraw the products as intact and never used. Calzificio Fap Spa will refund the entire amount paid for the products.


Ways to exercise the right of withdrawal

The right of withdrawal can be exercised at any moment after the conclusion of the purchase process but no later than 14 working days from the receipt of the goods, communicating the will of refusal to Calzificio Fap SpA and the following information:

-in case of partial withdrawal, date and number of the invoice;

-description and quantity of the goods that are object of withdrawal;

-bank details onto which the refund will be validated (CAB and ABI code, bank account number and holder) otherwise the details of the closer post office.

The refund can also be made through sending a bank draft to the purchaser.

The withdrawal notice and all the above details can be communicated to Calzificio Fap Spa via:

-email to

-filling in the withdrawal form available here

-sending a fax to +39 0376731112

The customer will need to arrange a regular post parcel addressed to Calzificio Fap Spa, which costs will be covered from the purchaser, for the (partial or total) refused products within 14 days from the receipt of the goods.

The refund of the amount already paid for the full order or for the products that withdrawal was required will be validated within 20 working days from the receipt of the refused products through the chosen ways.